.png)
Did you know…
-
Patients are paying a much greater portion of their healthcare costs, with an increase of 230% over the last five years?
​
-
Collecting from patients is 2-3 times more costly and takes 5-7 months longer than collecting from other payers?
​
-
Collecting directly from patients is a challenge. Health iPASS is the solution!
With Health iPASS you can:
​
-
Effectively capture 97% of patient residual balances
​
-
Communicate healthcare costs clearly to patients
​
-
Enable quick and easy payment methods such as text-to-pay
​
-
Provide an advanced, touch-free patient intake and check-in experience your patients will love
We get your practice paid while promoting healthcare price transparency and improving the patient experience from pre-arrival to final payment.
Pre-arrival​
​
-
Real-time integration with your practice management system for scheduling & demographics
​
-
Automated verification of insurance benefits ​
​
-
Custom branded appointment reminders (email, SMS, & Voice)
​
-
Pre check-in services (pre-collection of prior balance(s), co-pays, smart deposits, etc.)
​
-
Appointment-specific financial risk assessment(s)
​
-
Pre-arrival registration including forms & intake
Point-of-service​
​
-
Your patients may complete intake and check-in via their own devices pre-arrival or using our iPad kiosks in office
​
-
We collect any balances, co-pays, & pre-service deposits ​
​
-
We post all payments & / or demographic changes to your PM system in real time.
​
-
Patients may opt-in for automatic payment of residual balances
​
-
Appointment-specific financial risk assessment(s)
​
-
Your front desk can provide overrides for any exception management
Cost Estimates​
​
-
Providing clear cost estimates at pre-arrival, point-of-service, during claim submission, and pre-surgery
​
-
Promoting cost transparency for your patients to understand what they owe before, during, and after a visit
​
-
Delivering itemized lists of charges to patients with just a few clicks
​​
Tools & Analytics​
​
-
We offer robust tools for you to oversee your registration and financial success
​
-
We provide on-demand tools for eligibility verification, accepting payments during scheduling, managing statement workflow, etc.
​
-
We have full-cycle analytics in-platform (live) & with your Customer Service Manager during your weekly "deep dive” service reviews
​​
eStatements & Payments
​
-
Our automated eStatements are generated daily upon claim adjudication
​
-
Residual balances are auto-debited within 3-5 days
​
-
We offer Text-to-Pay
​
-
We custom brand your online bill pay portal
​
-
We manage flexible payment plans (recurring payments) for large balances you define
​
-
We auto-post payments to your practice management system in real-time
​​
